As most of you will know I have had a really rough time with BT and there so called internet service.
First they sold me, a service that is never going to work here as it relies on a min speed of 2mb, my best speed is around 1mb 🙁
Too slow for even iPlayer to work 🙁
I also had 2 missed engineer appointments annoying to say the least.
The out come has beencancelled and all money refunded, I also should have Â£20 credited to my account for missed appointments.
We wait for the next bill to see if all this has been carried out correctly.
I was so so upset with the poor internet speed on offer from BT that I wrote to my local MP Henry Bellingham. He was happy that I had made him aware of this problem and will be looking into it. His first step of action was to write to BT … we await there answer.
In the mean time I am still left with a slooow internet connection which at times drives me insane.
I would like to move away from BT but I have very conflicting opinions.
Some people say it wont matter who my provider is,the service will always be bad due to the poor BT cables.
Others say different providers want my custom and behind the scenes invest more money into the lines to provide a better service than BT.
Now I just don’t know what to do …
I don’t want mega fast internet all I want is iplayer to work 🙁