Most of you that follow me on Twitter will know of the terrible problems that I have been having with BT.
I moved from a rural village into town never expecting that this would mean a very slow Internet speed.
When I moved in BT offered me a deal with, knowing full well that this would never work…… I player wont even work 🙁
Finally this week they sent an engineer out and this is the E-mail I received today
Iâ€™m extremely sorry to hear that the engineer visit was un-successful. I have read the report
and it appears that any increase in the performance of your broadband
connection would render itÂ unstable. Along with this, the video on
demand aspect of vision will not work with a line running at this low
speed. On this I would like offer an apology on behalf of BT as this
product should never have been sold to you.
Could I request that we book a convenient time for me to call and discuss this sensitive matter further.
I am totally devastated by this and amazed that BT can get away with offering a broadband serviceÂ 🙁
I wonder what my MP would say if he knew that in this day and age its impossible to get a speed of 2mb ( mine is 1.26 ) on one of the biggest and fast growing housing Estates in Kings Lynn.