Would you take your car to a garage for a service and expect advisory notes on jobs to be done ??
Well if so do not take your car to in
6 weeks ago I took my sons car for a full service and MOT, this week the cam belt broke causing approx Â£1000 of damage.
We phoned them today and asked when a cam belt should be changed they said at 75 thousand miles.
We then asked why we were not advised to change our cam belt when the registered mileage is 82 thousand miles.
They replied we did not ask for it to be changed.
When questioned more they went on to say it could have been changed at a previous time, yet they have serviced and done the MOT for the past 3 years.
When questioned even more they said we should have known it needed changing and asked for it to be done, we replied but your the car mechanic and as we know nothing about cars, we pay you a lot of money to service and advise us about what needs doing.
They have not heard the last of this….. and in the meantime my poor son is getting up at 4am to bike the 12 miles to work .